| VISION: As
a cutting edge technical leader in technology in Upstate New York we
are focused on keeping our customers safe and productive. REASON 1: Our
60 Minute Guarantee! When your computer network goes down
in the middle of a busy work day, you need it fixed immediately so
your employees aren’t sitting around taking a $10,000 coffee break.
As a client of ours, we guarantee to respond to any crisis within 1
hour of your call if not sooner.
REASON 2: We proudly offer
Rollover Hours to all of our contract customers! That means if
you don't use the support hours one month, REBOOT Technologies lets
you keep your unused hours for the next month. All Rollover
Hours are accumulated and can carry over from month to month for up
to 12 months. This benefits our customer in that you keep your
unused support hours and can use them when you need them.
Rollover Hours are available to our contract customers only.
REASON
3:
100% local service! Your business is local - shouldn't your
service provider be too? No lengthy and annoying hold times or
hard to understand technicians. Rochester based support - not in
Chicago, Manila or California.
REASON 4:
No techie speak! You deserve to get answers to your
questions that you can understand - in plain English. Our
technicians will not talk down to you or make you feel beneath us
because you don't speak 'tech'.
REASON 5: We GUARANTEE to solve
your computer problem right the first time to your satisfaction or
it’s FREE A money-back guarantee is unheard of for computer
support companies, and you will be hard-pressed to find anyone else
who dares to offer one. We maintain a fix it right the first time
track record. If you are not satisfied with our technicians or the
work completed, simply give us a call and we’ll refund that entire
day’s work. .
REASON 6: We resolve 95% of
all issues remotely and rapidly. Let's face it! You
have invested in IT simply to make your business more profitable.
Downtime is costly. We get you back to work fast!
REASON 7: Rescue and Recovery included with every PC or
laptop.
Once a laptop or PC is configured and personalized with a user’s
mail configuration, network settings, and other customizations, we
back up all the information to DVD. You don’t just recover to a
barely functional laptop, you recover to a laptop built for YOU!
The end result is about 30 minutes of downtime as opposed to sending
the unit back for reimaging.
Don't take our work
for it!
Just listen to what our customers have to say...click
here!
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